Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Classic Optical Laboratories, Inc. website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number

On some pages, you can submit information about other people. For example, if you place an order to fill the prescription of another individual and/or patient. In this circumstance, the types of personal information collected are:

  • Name
  • Date of Birth
  • Medicaid Number
  • Ophthalmic Prescription

The Way We Use Information

We use the information you provide about yourself and/or others when placing an order only to complete and ship that order, which may include confirming Medicaid eligibility with a respective State or membership in a certain Plan. We do not share this information with outside parties except to the extent necessary to complete that order or comply with federal or state law.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties except to the extent necessary to complete that order or comply with federal or state law.

We may use your e-mail address to send information and updates on our new products and services. If you would prefer not to receive such information via e-mail you can change your preference in the Update Provider Profile screen.

We use non-identifying and aggregate information to better design our website and to better our services. For example, we may review that X number of individuals visited a certain area on our website, or that Y number filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from anyone we know to be under 13, and no part of our website is structured to attract anyone under 13. We do complete orders placed by providers and/or adults on behalf of children. We use the children's information only to complete the order. We do not share this information with outside parties except to the extent necessary to complete and ship that order or comply with federal or state law.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by sending a written request via regular mail or e-mail. Your request should be addressed to the Privacy Officer. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at (330) 759-8245 or send us an email to